We are trusted to value B.C.
To create uniform assessments which are relied upon to build sustainable communities throughout B.C.
- Integrity: We act in an ethical manner and we honour our commitments.
- Transparency: We are fair and open in how we conduct our business.
- Impartiality: We are objective and unbiased. We do our work and make our decisions without favour or prejudice.
- Innovation: We provide creative business solutions and support a culture of continuous improvement.
Our Service Commitment to you is to be
Open & Transparent – We explain the process & information used to value properties in clear & simple terms; we provide timely notice of significant changes in property assessments.
Fair & Accurate – We keep property information current; we make information fully available to ensure whether property values are fair & accurate.
Timely & Accessible – We actively seek ways for you to easily access information & interact with us; we provide a prompt acknowledgement & an informed response to your inquiry.
Knowledgeable & Respectful – We answer your questions & deal with your property-related issues in a knowledgeable & professional manner.
Innovative & Collaborative – We constantly seek new and different ways to assist you in making property-related decisions; we collaborate with you to help us create innovative products & services that meet your changing needs.