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Vision, Mission, Values  

Vision

We are trusted to value B.C.

Mission

To create uniform assessments which are relied upon to build sustainable communities throughout B.C.

Values

  • Integrity: We act in an ethical manner and we honour our commitments.
  • Transparency: We are fair and open in how we conduct our business.
  • Impartiality: We are objective and unbiased. We do our work and make our decisions without favour or prejudice.
  • Innovation: We provide creative business solutions and support a culture of continuous improvement.

Our Service Commitment to you is to be

    Open & Transparent – We explain the process & information used to value properties in clear & simple terms; we provide timely notice of significant changes in property assessments.

    Fair & Accurate – We keep property information current; we make information fully available to ensure whether property values are fair & accurate.
    Timely & Accessible – We actively seek ways for you to easily access information & interact with us; we provide a prompt acknowledgement & an informed response to your inquiry.
    Knowledgeable & Respectful – We answer your questions & deal with your property-related issues in a knowledgeable & professional manner.
    Innovative & Collaborative – We constantly seek new and different ways to assist you in making property-related decisions; we collaborate with you to help us create innovative products & services that meet your changing needs.